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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Soledad Riquelme

Soledad Riquelme

October 30, 2024

5  out of  5
rating by Soledad Riquelme
"Lame a la oficina para obtener informacion sobre seguro de renta, la persona que me atendio de nombre Patty Muñoz me informo hacerca de mis opciones lo cual quede muy asombrada, primero habla español perfecto y aclaro todas mis dudas.Mis felicidades al dueño de la agencia por tener personal de tan altos conocimientos y profesionalismo me dio todo el tiempo que necesite sin apurarme ni dejarme en espera me impresiono su trato dulce y respetuoso."
We responded:
"Soledad, muchas gracias por compartir tu experiencia con nosotros. Me alegra saber que Patty te atendió tan bien y que su conocimiento y profesionalismo te impresionaron. Nos esforzamos por brindar un servicio excepcional y es gratificante saber que te sentiste bien atendida y respetada. Siempre estamos aquí para ayudarte con cualquier otra consulta que tengas sobre seguros de renta o cualquier otro tipo de seguro. ¡Gracias por tu confianza! - Ricardo Arbesu - State Farm Insurance Agent, N Miami Beach, FL"
Profile photo of Mark Keller

Mark Keller

May 13, 2024

5  out of  5
rating by Mark Keller
"Have been with Mr. Arbesu for over 20 years and am so impressed by his staff. In particular, Patricia Munoz, is knowledgeable, professional and responds remarkably fast!"
We responded:
"Mark, I am pleased to hear about your positive experience with our team, especially with Patricia's exceptional service! We are grateful for your loyalty over the past 20 years and look forward to continuing to provide you with knowledgeable and professional assistance. If you ever need anything, feel free to reach out. Ricardo Arbesu - State Farm Insurance Agent, N Miami Beach, FL"
Profile photo of Ashley

Ashley

August 29, 2023

5  out of  5
rating by Ashley
"I had the pleasure of working with Patty, an insurance agent who truly goes above and beyond. Her exceptional knowledge, attention to detail, and genuine care for her clients set her apart. Patty took the time to understand my needs and provided tailored solutions that exceeded my expectations. Her professionalism and dedication make her an absolute gem in the industry. I can confidently say that Patty is an amazing insurance agent who I wholeheartedly recommend to anyone seeking top-notch service and expertise."
We responded:
"Ashley, we're grateful for your acknowledgment of Patty's exceptional commitment as an insurance agent at Ricardo Arbesu State Farm. Her remarkable understanding of clients' needs, attention to detail, and genuine care truly distinguish her. It's inspiring to hear that Patty's solutions exceeded your expectations, showcasing her industry expertise. We're thrilled to have Patty as a gem in our team, and your wholehearted recommendation means a lot to us. Thank you for highlighting Patty's dedication and the quality of service she provides."
Profile photo of Fred Gottlieb

Fred Gottlieb

July 18, 2023

5  out of  5
rating by Fred Gottlieb
"This is hands down the best state farm office in Florida. Try them I promise you won't be disappointed"
We responded:
"Thank you so much, Fred, for your review and recognition of our State Farm office in Florida! We take great pride in providing exceptional service to our customers."
Profile photo of Toni Sampson

Toni Sampson

June 13, 2023

5  out of  5
rating by Toni Sampson
"We are so lucky to have found Patty. She is so kind and patient and is always available to us. It's nice to know that genuine warm, helpful caring people still exist. Thank you Patty you're awesome."
We responded:
"Toni, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Patty cares a lot about our customers."
Profile photo of Charles Cabaniss

Charles Cabaniss

January 12, 2023

5  out of  5
rating by Charles Cabaniss
"Ricardo Arbesu is a true professional. Will give you the best rate possible through State Farm Insurance Co. Has handled my insurance for over 10 years and has been great."
Profile photo of Amanda Munoz

Amanda Munoz

July 14, 2021

5  out of  5
rating by Amanda Munoz
"Amazing costumer service !"
Profile photo of Kiki Morales

Kiki Morales

November 2, 2020

5  out of  5
rating by Kiki Morales
"I love my agents, always deal with Patricia or Rebecca for many many years theyre like family. Everyone in my family always calls Patricia for all insurance help and she definitely goes above and beyond Forever grateful for them"
Profile photo of Maria Teresa Patiño

Maria Teresa Patiño

October 27, 2019

5  out of  5
rating by Maria Teresa Patiño
"Los mejores asesores de seguros"
Profile photo of Steven Burch

Steven Burch

August 20, 2018

5  out of  5
rating by Steven Burch
"Best experience I've had with an insurance company. Rebeca always answers my (dozens of) questions and responds promptly to phone calls and emails. While a bit pricy, just remember you get what you pay for."
Profile photo of Abbey Datena

Abbey Datena

August 11, 2017

1  out of  5
rating by Abbey Datena
"The WORST customer service I have ever experienced! I was lied to regarding rates, appointments that were confirmed with Ricardo were missed, horrible communication (when you can actually get a hold of them). Ricardo is nonexistent except for an email response here and there. Office refuses to give you a direct number to Ricardo. This was the worst mistake I made moving to this Agency."
Profile photo of ALPHONSO BOWE

ALPHONSO BOWE

September 11, 2015

1  out of  5
rating by ALPHONSO BOWE
"OUTRAGEOUS PRICES!!! CHANGED THE QUOTE ON ME AFTER LESS THAN A WEEK AND COMPARED TO ALL OTHER CAR INSURANCES THEY ARE 30% HIGHER!!! I LASTED LESS THAN A MONTH AND SWITCHED IMMEDIATELY TO ANOTHER CAR INSURANCE (STATE FARM). TERRIBLE EXPERIENCE, TEEEERRIBLEEEEEEEEE!!!!!!!!!!!!!!!"
Profile photo of Hilda Acosta

Hilda Acosta

August 13, 2013

5  out of  5
rating by Hilda Acosta
"I've been a client with Ricardo Arbesu for over a year now & I can truly tell you that they are a pleasure to work with! Kensy answered all of my questions/concerns and even signed me up for Life Insurance! Who knew there was more to Statefarm than Car Insurance! Great customer service and affordable! What more can you ask for!"